Terms of Service

Last updated: 28 August 2026

Service

BossOps provides hospitality operations tools including invoice review, supplier price tracking, recipe records and costing, rota planning, leave, attendance, workforce records, stock controls, purchasing workflows and reporting. Features may evolve as the service is improved.

Account responsibilities

• Customers are responsible for keeping administrator credentials secure and assigning appropriate user roles.
• Customers must only upload or process information they are entitled to use.
• Customers are responsible for their employment, payroll, tax, food-safety and data-protection obligations when using operational information from BossOps.
• Automated invoice and recipe extraction must be reviewed before approval or business reliance.

Billing

BossOps is billed by active employee count using the pricing shown at the time of subscription. Setup services may carry a separate one-off charge. Subscription payments are processed by Stripe. Customers can manage supported payment and cancellation controls through the Stripe billing portal when a subscription is connected.

Availability and changes

BossOps aims to provide a reliable service but does not guarantee uninterrupted availability. Features, integrations and limits may change where needed for security, legal, technical or product reasons. Material changes to paid functionality will be communicated where reasonably possible.

No guaranteed savings

Cost, margin, labour, pricing and savings calculations are operational decision-support information. They are not guarantees of financial performance and should be checked against the customer's own source records.

Ending service

A customer may cancel a subscription using the available billing controls or by contacting support. Access may be restricted where payment is overdue, the subscription ends, or the service is used unlawfully or in a way that threatens the platform or other customers.

Contact

Email: [email protected]

Website: boss-ops.co.uk